FAQ

What is Credaris?

Credaris is an independent loan specialist offering consulting and intermediation services in the area of personal loans. Credaris is a product brand of iii AG. iii AG holds an official Switzerland-wide authorisation to act as credit intermediary issued by the Office for Economy and Labour (Amt für Wirtschaft und Arbeit) of the Canton of Zurich.

Who owns Credaris?

Credaris is a product brand of iii AG, Zurich (CHE-110.346.162). iii AG is part of Decisis Holding AG, Zug (CHE-112.461.207), as are comparis.ch Ltd. (CHE-106.829.753) and HypoPlus Inc. (CHE-273.792.160). Decisis Holding AG is owned by the founders of comparis.ch.

What services does Credaris offer?

Credaris offers its customers safe and easy access to loans. As a loan specialist, Credaris provides you with an independent assessment of your creditworthiness and a recommendation on affordability. Via Credaris you also have access to several credit banks. The intermediation of the loan is carried out based on your risk profile, which reduces the risk of your application being rejected.

What does the service from Credaris cost?

The services offered by Credaris are free of charge for our customers.

How is Credaris financed?

When a loan deal is successfully arranged, Credaris receives an intermediary's commission from the bank. The commissioning of credit intermediaries is regulated by the Consumer Credit Act (KKG).

What happens when I submit a request?

Your request will be handled by an experienced loan specialist at Credaris. You will then receive a phone call to assess your creditworthiness, discuss the details of your desired loan and define the next steps.

Am I under any obligation after submitting an enquiry to Credaris?

Your enquiry does not create any obligation. You do not enter into any commitment by submitting an enquiry and you may withdraw it at any time.

How does Credaris assess my creditworthiness?

Credaris draws up a budget based on the requirements set out in the Consumer Credit Act (KKG). In addition, Credaris checks your credit history by accessing information systems that are also used by the banks. For this Credaris closely collaborates with CRIF/Deltavista.

What are the criteria on which the intermediation of a loan with a credit bank is based?

Each bank applies different criteria to assess a client's creditworthiness. Based on your risk profile, we will make a recommendation as to which credit institution we deem most likely to grant you the loan you are looking for. However, this does not imply any entitlement to the approval of the loan. Credaris will only act as intermediary after conferring with you.

Why is it important to avoid rejections when looking for a loan?

All credit banks are affiliated to the Central Office for Credit Information (ZEK). Via the ZEK, the banks exchange information about their clients' credit standing. Any loan application that has been turned down is saved at the ZEK for two years and has a negative effect on your credit standing, no matter which bank you submit your next application to.

Why do my chances of obtaining a loan diminish if I submit an application to several suppliers (banks or intermediaries) at the same time?

As the credit banks' assessment of one and the same client may have varying results, the risk of being rejected increases if you submit several loan applications simultaneously. A rejected application has a negative effect on your credit standing.

What does customer identification mean?

To apply for a loan, a certified copy of your ID is required. Customer identification is a provision under the Anti-Money Laundering Act (GwG) and serves to guarantee the protection of privacy and data. At Credaris, customer identification is a secure, simple and fast process.

What documents do I need to submit along with my loan application?

For the assessment of your creditworthiness, you are required to submit a proof of income (most recent pay slips) and a copy of an identification document. Credit banks often require additional documents to prove your credit capacity. What these are depends on the context of your individual application, though. The documents may also be submitted later on.

How long does it take for me to get the money?

The Consumer Credit Act prescribes a period for withdrawal of 14 days from the conclusion of the contract. The credit banks may disburse the principal after this statutory waiting period has expired.

How safe are my data?

Your data are safe with us and are treated as strictly confidential. We employ state-of-the-art security systems for data protection.

Do you have any further questions?

Do not hesitate to contact us at info@credaris.ch, using our contact form or on the telephone number 044 275 20 40.